Add More Data
CSV Format Required
Required columns:
hotel review rating luggage highTouch availability competency attitude
· Scores are 1–5 (leave blank if not scored) · Rating must be 1–5
Upload CSV to add more reviews
New hotels will be automatically detected and added as tabs
Key Insights from Review Data
Service Sentiment Dimensions
Overall Rating Distribution
Click a rating to filter reviews below
Sentiment Radar
Average scores across all 5 dimensions (scale 1–5)
Hotel Comparison
Sentiment Scores by Hotel
Average score per dimension across all properties
Score Distributions
All reviews
Luggage Handling
Score 1–5
High Touch Service
Score 1–5
Staff Availability
Score 1–5
Staff Competency
Score 1–5
Staff Attitude
Score 1–5
Rating vs. Avg Sentiment
Per review: overall rating vs mean service score
Review Explorer